Shipping policy
We are committed to delivering your packaging supplies swiftly and securely across the United Kingdom.
📦 1. Order Processing & Dispatch Times
- Standard Orders: Dispatched within 24 hours Monday through Friday.
- Same-Day Dispatch: Orders placed before 2:00 PM BST (Monday–Friday) qualify for same-day dispatch.
- Weekends & Holidays: Orders placed on weekends or UK bank holidays will be processed on the next business day.
🚚 2. Shipping Rates & Delivery Estimates
- Orders Over £30.00: FREE Tracked UK Delivery (typically delivered within 2–3 business days via Royal Mail or courier).
- Standard UK Delivery (Orders under £30): Flat rate calculated at checkout (2–4 business days).
- Express Delivery: Optional expedited shipping available at checkout (1–2 business days).
🔍 3. Tracking Your Order
Once your order has been dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier details so you can monitor your parcel's progress.
🛡️ 4. Packaging & Discretion
All orders are securely packaged in sturdy cartons or discreet mailing bags to prevent damage to fragile acrylic pots, vials, and pouches during transit.
📍 5. Delivery Inquiries & Missing Parcels
If your package has not arrived within the estimated timeframe or shows delivered but cannot be located, please contact our support desk immediately.
Papa Bear Wholesale Packaging
Need support? Get in touch with our team anytime.